I’m Bob Watson, one of the customers in your grocery store. I’m writing to express my idea about your goods.

Your Supermart is outstanding in many ways. First I enjoy the selection of produce and fresh bakery items. Second your low prices and excellent customer service keep me coming back to Supermart. I have found, however, that I must make a separate shopping trip to one of your competitors because there are many items your store does not carry. This becomes inconvenient for me, as my time is valuable, and I don’t like to make two trips. I have been a long time Supermart shopper and hope to continue for many years. If I could find all the items I need in one place, I would be a more satisfied customer.

Specifically, I have never been able to purchase nacho cheese soup at your store. I can find other flavors (味道) of soup, but your store does not carry nacho cheese soup, a common ingredient (原料) in many of my recipes. In addition, I can only find large wonton wrappers, while many other stores carry both large and small and offer a more varied selection for their customers. Another example is Regent Brand Chili Seasoning. Though it is not a leading brand, it is still common on the shelves of other grocery stores in this area and is superior in flavor to its competitors.

I sincerely hope to continue a relationship with your store, and I hope that you will consider the possibility of expanding your goods to be more competitive.

Yours truly,

Bob Watson

【1】From the letter, we can learn that the author is ________.

A.a very picky reporter

B.a regular customer of the store

C.a responsible nutritionist

D.a competitor of the store

【2】How does the author present his point in Paragraph 2?

A.By comparing two different stores.

B.By analyzing the figures.

C.By providing scientific findings.

D.By giving examples.

【3】According to Bob, the grocery store ________.

A.offers good customer service

B.is outstanding in every way

C.meets all his needs

D.lacks convenient transportation

【答案】

【1】B

【2】D

【3】A

【解析】

这是一篇书信。杂货店的常客Bob Watson写信表达了对杂货店里的产品的看法。

【1】细节理解题。根据短文第一段中的描述“Your low prices and excellent customer service keep me coming back to your supermarket(你们的低价和优质的顾客服务使我经常光顾你们的超市。)”从信中我们可以了解到作者是该店的常客。故选B。

【2】推理判断题。根据第二段中“Specifically, I have never been able to purchase nacho cheese soup at your store. I can find other flavors (味道) of soup, but your store does not carry nacho cheese soup, a common ingredient (原料) in many of my recipes. In addition, I can only find large wonton wrappers, while many other stores carry both large and small and offer a more varied selection for their customers. Another example is Regent Brand Chili Seasoning.(具体来说，我从来没能在你们店里买到纳乔奶酪汤。我可以找到其他口味的汤，但你们店里没有纳乔奶酪汤，我的很多食谱里都有纳乔奶酪汤。此外，我只能找到大馄饨皮，而许多其他的商店有大的和小的，并为他们的客户提供更多样化的选择。另一个例子是Regent牌辣椒调料。)”由此可知，作者在第二段中通过举例子来陈述他的观点。故选D。

【3】推理判断题。根据第二段中“Your Supermarket is outstanding in many ways. First I enjoy the selection of produce and fresh bakery items. Second your low prices and excellent customer service keep me coming back to Supermarket.(你们的超市在很多方面都很出色。首先，我喜欢选择农产品和新鲜的烘焙食品。其次，你们低廉的价格和优质的客户服务让我经常光顾超市。)”可知，据鲍勃说，这家杂货店提供良好的顾客服务。故选A。

推理判断题要求在理解原文表面文字信息的基础上，做出一定的推理判断，从而得到文章的隐含意义和深层意义。推理判断题所涉及的内容可能是文中的某一句话，也可能是某几句话，所以，推理题的答案只能是根据原文表面文字信息一步推出的答案：即对原文某一句话或某几句话所作的同义改写或综合。推理判断题的题干中通常含infer,suggest,imply,conclude indicate等标志性词语。本题第3小题，根据第二段中“Your Supermarket is outstanding in many ways. First I enjoy the selection of produce and fresh bakery items. Second your low prices and excellent customer service keep me coming back to Supermarket.(你们的超市在很多方面都很出色。首先，我喜欢选择农产品和新鲜的烘焙食品。其次，你们低廉的价格和优质的客户服务让我经常光顾超市。)”可知，据鲍勃说，这家杂货店提供良好的顾客服务。故选A。